https://www.romero-rodriguez.com/wp-content/uploads/2018/10/handshake-3382503_1280.jpg 213 323 Luis M. Romero Rodríguez https://www.romero-rodriguez.com/wp-content/uploads/2023/05/logo-rr-295x70-1.png Luis M. Romero Rodríguez2023-08-11 11:18:382023-12-28 12:53:02Procedural model in the evaluation of public policy through gamification
This article proposes a procedural model designed to optimize the experience of citizens in decision making of public policies through gamification. The study assumes that gamification increases motivation and contributes to increase involvement within a specific area. In this case, gamification is used to encourage citizens’ engagement in decision-making, based on three models of evaluation of public policies that incorporate civil participation in three different roles: auditor, passive and active. After applying the Delphi methodology, the results of reliability and internal consistency show that experts attribute a higher value to the model of active participation using gamification. In conclusion, the model designed opens a new area of knowledge within the evaluation of public policies, embedded in the interactivity of the media context.